Meet some of the team at Sambrook House

Neil Robson

Neil Robson

Owner/ Director (M.D.)

My name is Neil Robson, and my wife (Sue) and I bought Sambrook House Residential Care Home on April 6th 2005.

I have an Engineering Degree from the University of Surrey and a post graduate Diploma in Management Studies from Portsmouth University.’

I spent a little over 20 years working in industry, starting my career in design engineering and around 1990 moved into the emerging world of computing – firstly designing test rigs , then dealing with company statistics and marketing. My last position, based in Portsmouth, saw me responsible for the finance systems across the whole of Europe for a multinational company, which gave me valuable managerial and project management experience, delivering multi million pound systems on time and to budget.

My ‘hobbies’ are many and varied but have always included ‘DIY’. Having ‘rebuilt’ and redecorated several houses, I see Sambrook House as my biggest ‘project’ yet I love being around people (particularly the older generation who have fascinating life stories to tell) and so coming into the care market was a natural career development.

Though I have no ‘care’ qualifications (I leave that to the Gill and her team of professionals), I am very ‘caring’ and derive great pleasure from seeing the joy and contentment on the faces of our residents.

Within the locality I sit on the Focus Group for Shropshire Partners in Care (SPIC) and I am also a local Parish Councillor and Chair of the local Village Hall Committee within Sambrook

I take great pride in what we have achieved in Sambrook House and enjoy the challenges it presents

Gill Burroughs

Gill Burroughs

Care Manager

‘I joined Sambrook House Residential Home in April 2007 having held several senior posts mostly in the Domiciliary care sector. This is my third post as the Registered Care Manager, the other two being in the Domiciliary Care sector.’

‘I am extremely proud of what we have achieved over the years, especially with our excellent inspection reports and the award that we won at the beginning of 2014.’ ‘We are blessed with an excellent and stable team of highly motivated and very well trained staff who enjoy giving care to our clients’

Mother of 2 girls and wife to Steve, Gill began her training as a student nurse, before leaving the profession for a short break. She went back into care a few years later where she has spent the next 11 years (before joining Sambrook House), working her way up to management positions.

She holds the ‘Registered Managers Award’

She has just graduated from Harper Adams university with a ‘Certificate in Higher Education for Professional Development in Management’.

She is currently studying for her level 5 Diploma in Business Management

Sue Robson

Sue Robson

Owner / Director

Sue is also Owner/Director of Sambrook House and brings a wealth of experience to the organisation. For a period of 9 years she held numerous Director level posts in the NHS (mostly in Portsmouth), her last one being the Director of Commissioning for Telford and Wrekin PCT.

With her degree in Nursing from the University of Surrey, her role in the organisation is to provide direct support to Gill, our Care Manager, as well as Board level guidance on care home’s developments. She also owns and runs a second organisation that provides Domiciliary Care in Telford, Newport and the surrounds, details of which can be found in the links pages – Supreme Home Care. She too (as well as Neil) has a post graduate Diploma in Management from the University of Portsmouth

Sue has outside interests as well – she is on the Board of Shropshire Partners in Care (SPIC) as well as a Trustee of Shrewsbury Age UK

Carol Buchanan

Carol Bucanan

Company Administrator

Carol’s career has been many and varied, but she joined Sambrook House Residential Care Home in 2007 filling the position of a night carer.

Shortly after that the current administrator retired and Carol applied for the post and was an easy appointment – her office background and experience made her ideal for the post. She has been in post ever since and manages all the company accounts and finances as well as other administrative duties, and she acts as a PA to Neil and a support to Gill.

Carol is likely to be the first person you will speak to if you make contact with us

Sambrook House Organisational Chart

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